What to say at visitation

I’m attending a visitation for a family friend who recently passed away, and I’m unsure what to say. I want to offer my condolences but am worried about saying something inappropriate or not enough. How can I express my sympathy in a way that is respectful and comforting without coming across as awkward? Any advice on what to say and how to handle this situation would be greatly appreciated.

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Here are some phrases to express your condolences:

  • Simple and sincere: “I’m deeply sorry for your loss.”
  • Emphasize the person: “I was heartbroken to hear about [deceased person’s name]. They were truly remarkable.”
  • Share a memory: “I’ll never forget [deceased person’s name] for [quality or memory].”
  • Offer support: “Please know I’m here for you, whatever you need.”
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I think “My condolences” works better.